Making a Claim
The last thing you want after a breakdown is the stress of trying to find out what you need to do. So, to make things easier for you, follow these steps to get help with your claim.
Our team will help get your claim underway, and we’ll give you all the support you need to help make it all as stress free as possible.
Simply give our Claims team a call on: 03300 552 079 and they’ll advise you of the next steps to take.
What will you be asked for when you call?
- Your name, the warranty number and vehicle registration number – you can get your warranty number from your schedule.
- Current mileage of your vehicle.
- Details of the Vehicle service history.
Our claims handlers will record the details of the Breakdown and advise you of:
- What information we’ll require.
- The next steps You should take.
- The nearest Nominated Service Centre or Repairer.
The repairer must not carry out repairs until we have given permission to do so by issuing an authority number. It is not possible for The Motoring Organisation to authorise any claim without this.
Address: Courtwood House, Silver Street Head, Sheffield, South Yorkshire, S1 2DD.
Free AA Breakdown Cover
Congratulations on your new car!!!! Please make sure you activate your 12 months free AA Breakdown Cover, or upgrade if you’re already a member, by following the logo below.
New AA Member?
*Get free Basic Breakdown Cover for 12 months, covering you for one call -out a year for breakdowns over 1/4 mile from home.
Upgrade to Roadside Assistance for £1 a month
*You’ll get unlimited call-outs and 24/7 cover for breakdowns over 1/4 miles from home.
Upgrade to National Recovery for £6 month
*We’ll take you, your vehicle and up to 7 passengers to any single UK destination if your vehicle can’t be fixed.
Already with AA?
*Choose a free upgrade to At Home, National Recovery or Onward Travel for the remainder of your membership year.